2. BlackWire Consulting Group
Communications management firm that helps our clients eliminate unnecessary telecommunication
expenditures by taking responsibility for the selection, provisioning an on-going management of our
clients communications services. We
act
as
the
single
point
of
responsibility
for
all
communica5ons
services,
Inventory
and
billing.
,
Based on our analysis we will:
• Identify the services you need and match you with the right provider(s)
• Negotiate the contract to ensure that you get the right terms and conditions
• Partner with you to get there!
3. Who care’s what do your clients say about you……….
“We
could
have
never
done
this
implementa4on
in
Brazil
without
the
help
of
BCG”-‐
Todd
Hawes
Palladium
Energy
“Your
team
just
saved
us
countess
man
hours
and
headache
catching
a
clause
in
our
contract
that
would
have
locked
us
into
another
three
year
term-‐
“Large
Interna4onal
Investment
Bank
Thanks
all
your
hard
work
while
I
was
away
on
leave”
-‐Greg
Fishbein
Talpion
Hedge
Fund
,
“Thank
you
for
geJng
our
vendor
to
make
concessions
I
normally
wouldn’t
have
asked
for”
Financial
Services
Firm
4. • Are
not
sa*sfied
with
your
voice,
data
or
Internet
communica*ons
• Cannot
afford
to
have
any
of
your
systems
go
down.
• Are
concerned
that
you
are
overpaying.
• Want
to
explore
IP
Telephony.
• Have
not
reviewed
your
communica*on
services
in
over
a
year.
• Need
to
connect
remote
workers
in
one
integrated
solu*on.
• Are
not
leveraging
wireless
technology
to
its
fullest
extent.
• Are
looking
to
implement
a
data
network
• Lack
the
internal
resources
to
manage
your
systems
and
carriers
• Are
moving
or
expanding
and
want
to
upgrade
your
system.
• Have
mul*ple
services/loca*ons
and
want
a
consolidated
bill.
• Have
to
call
mul*ple
vendors
to
resolve
a
problem.
6. Questions
» How do you know you’re actually getting the best service for the price?
» How do we eliminate unnecessary expenses?
» What is the risk to the business if we are down for a significant amount of time?
» How many service provider contracts are in place?
» How do insure our invoices are correct?
» How do we make better decisions as it relates to technology?
» In an outage how do we get services back up?
» How do we connect to our global partners?
» How do I mitigate risk when choosing new vendors?
» Do we have an inventory of our services?
» Who’s negotiating our contracts?
» Do we have an on staff product expert?
» How do we better serve our clients
“BCG saved us 4k per month off services our provider told us was best and final”
7. » Inventory
• Carrier Invoices to Carriers customer service records
» Monthly Audit
• Invoices are audited and checked for errors
» Additions and Changes
• One call for any change request
» Wireless Optimization
• Correct Plan and Monthly Audit
» Tracking Savings
• Monthly savings against bench mark
» Repair Resolution
• Diagnosing and opening and closing trouble tickets
» Provisioning
• Transition from one carrier to the next
» Contract Negotiating
• Each time a service is added our team negotiates terms on our clients behalf
» Contract Monitoring
• No more auto-renews
» Product and Service Consulting
• Vendor Product Selection
» Technical Consulting
• Work with our vendors to solve technical issues
8. » You’ll have a team dedicated your companies best interest
» One number to call for all services
» Your company will be buying services wholesale saving15-35%
» More happy productive employees, less time doing unproductive time laden tasks
» Less internal strife knowing that you were provided a broad array of service provider options
» Will not have to take sales calls, eng meetings, SLA, MSA, contracts discussion
» Will not call your providers NOC
» Your invoices will be checked for discrepancies everyone month
» Have
a
team
dedicated
to
insuring
your
services
are
installed
properly
and
on-‐*me
» Don’t
be
forced
into
long
contracts
9. • Audio Conferencing Savings 26%
• International Internet Circuit Savings 29% per month
• With the savings installed new Polycom HDX conferencing system in 4 Locations
• Service installed and running 5 days early while IT Manager was in Hawaii
“You
just
paid
for
this
Polycom
System”-‐
Todd
Hawes
Palladium
Energy
11. Network Dedicated bandwidth
Receive all the network bandwidth you need, when you need it, with
speeds available from 10 to 1000 Mbps.
Unsurpassed reliability
Our self-healing fiber ring topology protects your critical data and
provides best-in-class network availability and resiliency.
Easy scalability
We ensure enough capacity at the point of installation to meet your from
day one and in the future.
Valuable security
We protect and segment all customer traffic on our network.
True simplicity
Our flat-rate pricing, seamless installation, predictable billing.
Applications: HFT, Back-Up, Replication, WAN, Applications delivery
12. Our partners have created dedicated Internet service is delivered over
our 100% fiber optic, metro Ethernet network. The all-inclusive,
dedicated Internet package is scalable to grow with your
networking requirements and sized to fit your company's Internet
connectivity needs.
Utilizes multiple peering arrangements to the Internet backbone
Managed routing and security options available Scalable bandwidth
options of 5 to 1,000 Mbps Packages include email, IP allocation, DNS
Applications: E-commerce Sales /Marketing Web Presence, Research
13. BCG offers both managed and unmanaged voice solutions to fit your
businesses needs. If you choose to manage your own voice system,
VoIP and traditional solutions are available. Or, if you prefer, our vendors
can manage your system, through our Hosted or Premise-based
options.
All voice services are available in a variety of minutes-of-use options
(10,000 to 1,000,000), include Internet service and are delivered over
our 100% full fiber-optic network. And what’s more, you can often add
bandwidth or minutes with a simple phone call.
Hosted–Premise-Toll Free- Bundles
14. Our turnkey solutions are managed by our vendor partners
including planning, designing, installation, proactive monitoring and
maintenance. Allow your business to realize the benefits of
outsourcing the complexities and costs associated with these
service
